See below for frequently asked questions. If your question is not answered below, feel free to reach out to a customer representative at firstname.lastname@example.org!
- Do you offer discounts to new customers?
Yes, we do! You can use code HELLO20 for 20% off your first order. This discount code expires on 11/29/15.
- What is your return/exchange policy?
We do not accept returns and/or exchanges.
- I received my item and it is defective. What should I do?
If your item is defective, kindly contact customer service at email@example.com, and we will help in issuing you a refund and/or sending out new merchandise to you.
- How long will it take for me to receive my order?
It normally takes up to 10 days for you to receive your item in the mail.
- I have not received my item. What should I do?
Contact customer service at firstname.lastname@example.org for any issues regarding order-related issues.